Cancel/Change Order

Order Policy

At Loworbittees, we take pride in the quality of our products and want you to shop with confidence. If anything about your order isn’t right, we’ll make it right — promptly, fairly, and with care.

Order Changes & Cancellations

• Please double-check your order details before completing checkout, including size, color, and quantity.

• Cancellations: You may cancel your order within 24 hours of purchase. A 10% cancellation fee applies.

• Once an order has been processed or shipped, cancellation may no longer be possible.

• To request a cancellation, email us at support@loworbittees.com with your order number.

Exchanges

• We currently do not offer direct exchanges for incorrect selections (e.g., wrong size or color).

• If needed, cancel your order within 24 hours and place a new one.

• Need guidance on sizing or style? Our team is happy to assist before you purchase.

Returns & Refunds
We accept return requests within 120 days of delivery. After this period, all sales are final.

Eligible for return if:

• The item arrived damaged or defective

• You received the wrong product

• The product differs significantly from its online description

Not eligible for return if:

• The item has been used, washed, or altered

• There are minor cosmetic flaws (e.g., loose threads)

• It’s missing original tags or packaging

• The damage was not caused by Loworbittees

How to Request a Refund
Email support@loworbittees.com with:

• Your order number

• Photos or videos showing the issue

• Proof of purchase

• Shipping receipt (if applicable)

⚠️ Important: Do not return any items without prior approval. Unauthorized returns cannot be accepted.

Refund Processing

• Refunds are issued within 7 business days after we receive and inspect your return.

• You’ll get an email confirmation once the refund has been processed.

• Refunds include original shipping charges.

• If your refund hasn’t appeared within 10–15 business days, please check with your payment provider.

Additional Notes

• Return window: 120 days from delivery

• Customers are responsible for return shipping costs, unless the issue is our fault

• Loworbittees is not responsible for loss or damage during return transit

Need Help?
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