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Return to shopFrequently Asked Questions
Q: What is the checkout process like on Loworbittees?
A: Our checkout process is designed to be smooth, secure, and simple. After adding your items to your cart, click the cart icon at the top right corner. Review your selections, adjust quantities if needed, and click “Proceed to Checkout.” Follow the prompts to enter your shipping information, select a delivery method, and choose your payment option. Double-check all details before confirming to ensure accuracy.
Q: How do I enter my details during checkout?
A: During checkout, provide your shipping address, billing address, and contact information. Make sure all details are correct to avoid delays. Our website uses secure SSL encryption to protect your personal and payment information. If you have an account with Low Orbit Tees, your details can be saved for a faster checkout next time.
Q: What payment methods are accepted on loworbittees.com?
A: We offer safe and flexible payment options. You can pay using major credit and debit cards like Visa, Mastercard, and American Express, as well as PayPal and Stripe. If you experience any issues during checkout, contact support@loworbittees.com for assistance.
Q: Can I make changes to or cancel my order after confirmation?
A: We understand that plans can change! If you need to modify or cancel your order, contact support@loworbittees.com as soon as possible. While changes cannot be guaranteed once an order is confirmed, we’ll do our best to assist. Orders that are already processed or shipped cannot be altered or canceled.
Q: How can I track my order on Loworbittees?
A: Once your order ships, you’ll receive a confirmation email with your tracking number and a link to the carrier’s site. You can monitor your delivery in real time. For any tracking issues, contact support@loworbittees.com.
Q: What is Loworbittees’ return policy?
A: We want you to love every purchase! If an item isn’t right, we offer a simple return process within a specified period. Items must be returned in their original condition and packaging. Visit our Returns Policy page for instructions. Once received and inspected, we’ll process your refund or exchange promptly.
Q: How can I contact Loworbittees’ customer support?
A: Our friendly support team is ready to assist. Reach us via the Contact Us page or email support@loworbittees.com. We aim to respond within 24 hours.
Q: What should I do if I receive a damaged item from Loworbittees?
A: We’re sorry if your item arrives damaged. Contact support@loworbittees.com immediately with your order number and a photo of the damaged item. We’ll review your case and provide a suitable solution — whether a replacement or refund. Your satisfaction is our priority.